When a turbocharger problem becomes urgent
A turbocharger problem is urgent when it limits the engine, when the manufacturer's instructions say the unit must not keep running, or when it threatens a schedule such as a berth, a charter or a departure. In these cases the useful questions are where the vessel is, what the unit is doing and how soon someone can look at it.
What to tell us first
- The vessel name, its current position (berth, anchorage or shipyard) and a contact person on board.
- The turbocharger make, model and serial number from the nameplate.
- What you observed: noise, vibration, smoke, oil leakage, alarms or readings that changed.
- Photos of the nameplate, the unit and any visible damage.
- Any deadline that affects the decision.
The quickest way is to call or send a message on WhatsApp, followed by the photos. You can also use the contact page.
Before a service engineer arrives
Follow the engine and turbocharger manufacturers' instructions for operating with a suspected fault, and avoid repeated restarts after an abnormal noise or alarm unless those instructions allow it. Record the readings and alarm history. Make sure the unit is accessible and that the people who will work on board can be given access. Keep any removed or damaged parts, because they help to identify the cause.
Possible outcomes
After an inspection there are usually a few options. The unit may be repaired on board, the rotating assembly may be exchanged, or the unit may be taken to the workshop for reconditioning. Which one is realistic depends on the condition of the unit, on parts availability and on the time the vessel has. Our Field Service covers on-board and shipyard work, and our workshop in Tuzla, Istanbul handles dismantling, reconditioning, balancing and testing.
Working in port
Work on a vessel in port or at anchor usually has to be coordinated with the ship's agent, the terminal or shipyard, and sometimes the class society or other parties. Telling us early who these contacts are helps avoid delays at the gate. Parts and equipment may also need to be moved to the vessel, so confirm the access arrangements in advance.
How quickly can we respond?
Response time depends on the vessel's location and on the situation. [Placeholder: response commitment to be confirmed by TurboTurk.] The earlier we have the details above, the sooner we can say what is possible.
This article is general information. In an emergency, follow the manufacturer's instructions and the vessel's own procedures.